Just returned from Southview Design Landscape Contractors business partner breakfast. One of the presenters was a fellow named Ronn Lehmann. Ronn is an “outside crackpot” (some people call them consultants) who specializes in culture. According to Ronn – culture is your company’s personality — it’s how you and your staff show up everyday. For customers, [...]
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This afternoon I participated in a roundtable discussion at NARI. For the most part the conversation was upbeat. (More about that later.) Still, I felt a just a hint of frustration and weariness in the room. It’s hard. A lot harder than it used to be to compete, to win business, to inspire customer loyalty, [...]
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Most of us know someone who is looking for a job — sometimes because we’re ready for a change, sometimes because change has been forced on us. My good friend, Jill Konrath, is hosting a free webinar for job seekers. If you know someone who is looking for a job — perhaps a client, or [...]
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